Careers at SecureWorks

POSITION  SUMMARY

We  are looking for an IT risk consultant with strong experience in IT Security and  assessments and the ability to travel up to 100%. This individual will be  responsible for assessing technical, administrative and physical controls bases  on various regulations or standards at the client sites. Ideally, the candidate  should have an IT infrastructure or security background with detailed technical  skills.

Preferred  Technical Experience: Microsoft: XP, 2003, 2000, IIS ,Unix; Solaris and Linux  variants,Cryptography and PKI: algorithms, applicability and strength, key  management ,Directory services; LDAP, MS AD,802.11 wireless

Essential Duties  & Responsibilities

 
• Able to work on multiple projects       concurrently, manage time effectively, and require minimal supervision in       the execution of a project

 
• Perform network assessments and       other client work related to SecureWorks professional services offerings

 
• Document findings and create       reports for professional service client both in written and verbal       formats. 

 
• Ability to perform project tasks       with little or no supervision

 
• Contribute a significant piece of       a project deliverable

 
• Ability to create detailed,       professional documentation to be delivered to client

 
• Able to creat and recommend       remediation for components of security policies. 

 
• Provide specific recommendations       for a clients business or technical issues

 
• Understanding of one or more       regulatory areas

 

   
• NCUA

   
• GLBA

   
• HIPAA

   
• Sarbanes Oxley

   
• NERC

   
• ISO 17799

 

 
• Understanding of specific IT       security technologies and processes:

 

   
• IP        Network architecture and technology, protocols, routing

 

 

   
• Web Applications: ASP, .Net, PHP, JSP and CGI

   
• Firewalls; configuration and rule maintenance

   
• Remote access facilities; VPN, RAS, thin-client

   
• Vulnerability and general security analysis tools; e g. nmap, Nessus, Ethereal, Nikto, GFI

   
• Latest hacking techniques and counter measures, e.g., DDoS, buffer overflow

 

Additional  Responsibilities

 
• Perform  other essential duties as assigned

Skills, Knowledge  & Abilities

 
• Must possess excellent written and verbal communication skills

 
• Must possess strong analytical capabilities and have a desire to learn new things

 
• Experience working with complex, sophisticated clients

 
• High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.   Resourceful and Well Organized

 
• Unquestioned integrity and personal ethics; willingness to provide feedback in challenging situations.  

Education and Experience:

 
• 2 to 3 years of information technology experience required. Desired experience should include a foundation in IT security and controls.

 
• Bachelor's degree required, preferably in computer science or information systems.

 
• While experience in a number of IT disciplines may provide a solid framework for this position, hands-on results from performing IT risk assessments, information security consulting or IT audits are most beneficial.

 
• Technical or professional certifications, such as CISA or CISSP, are a plus

 
• Must be able to travel up to 100%

 
• Experience or knowledge in the following regulations or standards would be a plus:

 

   
• NCUA

   
• GLBA

   
• HIPAA

   
• Sarbanes Oxley

   
• NERC

   
• ISO 17799

   
• PCI

 

POSITION SUMMARY

Under the  direction of the Manager of Budgeting and Financial Analysis, the Financial  Analyst is responsible for creating and maintaining standard financial reports  and metrics on a monthly / quarterly basis, as well perform ad hoc financial  analysis. These reports define the companys current financial and operational  position and project short and long term results. This information should arm  upper management with information to help make sound business decisions and  lead to the ultimate success of the company.

Essential Duties &  Responsibilities

 
• Assist in annual Budgeting process providing analytical support and preparation of Income Statement, Balance Sheet and Cash Flow

 
• Maintain 18 month rolling forecast/projection of financial statements

 
• Develop and maintain Operations metric reporting

 
• Provide monthly Budget to Actual variance analysis

 
• Study and understand business drivers and trends thru analyzing historical data

 
• Provide reporting and analysis to managers on departmental performance

 
• Help identify business risk and opportunities

 
• Provide reporting and analysis support for Investor Relations activities

Additional Responsibilities

 
• Assist  with other ad hoc analysis and reporting

 
• Perform  other essential duties as assigned

Knowledge, Skills, & Abilities

 
• Strong alytical and problem solving skills

 
• Strong written and oral communication skills

 
• Strive to add value, build efficiency and improve accuracy and reliability of       information

 
• Ability to build open trustworthy relationships with team and department leaders

 
• Sensitive to deadlines and strive to deliver quality information timely

 
• Strive to not only deliver information but build audience knowledge to use the       information

 
• Acknowledge requests, set expectations and clarify deliverables to meet goals

 
• Strive to keep a positive attitude and maintain team focus

 
• Sensitivity  to confidential information

 
• Ability to organize and manage multiple priorities

Education  and Experience:

 
• BS or BA in Accounting, Finance or related fields is required; MBA preferred

 
• Minimum of five years of relevant work experience

 
• Proficient to advanced in Excel and other Microsoft Office applications

 
• Knowledge and experience using a general ledger system with Great Plains preferred

 
• Proficient in use of query tools to pull data from financial system  FRX a plus

With  over 2,000 clients, SecureWorks has  become one of the leading Security  as a Service providers safeguarding more organizations 24x7  than any other vendor. Positioned in the Leader's Quadrant in Gartner's">http://www.secureworks.com/media/magicquadrant">Gartner's Magic Quadrant for Managed  Security Services Providers (MSSPs), SecureWorks is the only named  leader that focuses exclusively on information  security services. SecureWorks protects our clients through our  on-demand Security">http://www.secureworks.com/services/security_information_event_management.html">Security  Information and Event Management (SIEM) platform augmented with  applied security">http://www.secureworks.com/research">security research and 100%  GIAC-certified experts.

SecureWorks  has won SC Magazine's "Best Managed Security Service" award for 2006,  2007 & 2008 and has been named to the Inc 500 and Deloitte lists of  fastest-growing companies.

Position Summary

  This  is a senior DBA position responsible for the 24x7 availability of mission  critical internet databases in our production environment. There is a high  expectation in availability, performance and scalability to support the  tremendous growth of various internet services provided by the company. Daily  activities will include supporting a 12 Terabytes database, doing monitoring  and space management, reviewing and implementing schema design, fine tuning  database and SQL statements. This person must have Datawarehouse experience and  will work in a cross-function environment with project managers, engineers, and  system and network administrators to roll out new services.

Essential Duties  & Responsibilities

 
• Responsible for writing database-monitoring scripts, coming with best practices

 
• Use proactive approach to identify and improve databases performance

 
• Experimenting and implementing Oracle new feature

 
• Migrating/upgrading databases and applying Oracle patches

Additional Responsibilities

 
• Perform other essential duties as assigned

Knowledge, Skills, & Abilities

 
• Extensive knowledge of Oracle 10g/9i/8i and RAC

 
• Familiar with various UNIX based O/S including AIX, Solaris and Linux

 
• Excellent database performance tuning and capacity planning skills

 
• Familiar with various monitoring tools and data dictionary views

 
• Familiar with various database backup and recovery strategies

 
• Strong SQL tuning skills

 
• Good problem solving abilities

 
• Good people and communication skills- Detail oriented and able to work independently and in team environment

 
• Willing to take shift

Education and Experience:

 
• 10+ years of Oracle database administration experience

 
• 5+ years of Datawarehousing experience.

 
• Proven experience in supporting 24x7 high volume production OLTP databases

 
• Experience with various feature of oracle; like partitioning, data guard, streams etc.

 
• Experience in database designing and modeling
• BS degree in Information System or Computer Science

*SecureWorks is an Affirmative Action/Equal Opportunity  Employer.

Position Summary

  The  Solutions Architect is responsible for supporting Professional Services  involving the company’s fee-consulting activities, serving new and existing  clients. Works closely with professional service management, finance, legal,  and sales managers to develop plans to meet corporate objectives and provide  support resources for new and existing Professional Services.

Essential Duties  & Responsibilities

 
• Help grow consulting business through the implementation and support of sales programs to maximize sales, client satisfaction and company’s revenues.

 
• Responsible for facilitating positive professional services revenue growth, positive impact on margin, and high client satisfaction.

 
• Works closely with VP of Professional Services and Director of Professional Services to set strategic goals and ensure that professional services sales, revenue and profit quotas are met.

 
• Works closely with Finance and Legal Counsel to design and implement appropriate controls

 
• Review and approve all non-standard engagement plans created by Sales Engineers and Direct Sales

 
• Review and approve all non-standard payment terms. Coordinate with legal and finance on non-standard Statements of Work. Coordinate with finance on non-standard revenue recognition

 
• Responsible for Professional Service product management life-cycle for all new Professional Services and coordinating with marketing and product management.

 
• Responsible for discount custom pricing approval

 
• Develop and maintain standard pricing matrixes and scoping methodologies (add scale)

 
• Mature existing services (add scale)

 
• Support marketing on aligning collateral and website with Professional Service delivery methods and differentiators

 
• Possesses a thorough understanding of the organizations practices, services, and products, and acts as a subject matter expert on Professional Service methods and cost structures.

 
• Responsible for staying apprised of compliance requirements and trends that may apply to SecureWorks business.  

Additional Responsibilities

 
• Perform other essential duties as assigned

Knowledge, Skills, &  Abilities

 
• Excellent management skills with the ability to effectively guide the organization’s sales operations to maximize revenues and profits.

 
• Excellent knowledge of and ability to sell company services.

 
• Excellent time management, communication, decision-making, presentation, human relations, organization, and problem solving skills.

 
• Skilled proposal writer.

 
• Strong presentation skills.

 
• Good relationship builder.

 
• Deep understanding of information  security and compliance issues.

 
• Able to work on multiple projects concurrently, manage time effectively, and require minimal supervision in the execution of tasks

 
• Ability to perform project tasks with little or no supervision

 
• Ability to create detailed, professional documentation

 
• Understand a clients business or technical issues

 
• Understand cost considerations associated with providing consultative services

 
• Understanding of one or more regulatory areas  

 

   
• GLBA

   
• HIPAA

   
• Sarbanes Oxley

   
• NERC

   
• ISO 17799

   
• PCI

 

Education and Experience:

 
• 3  years of information technology experience required. Desired experience should  include a foundation in IT security and controls.

 
• Bachelor's degree required, preferably in computer science or information systems.

 
• Hands-on results from performing IT risk assessments, information security consulting or IT audits are most beneficial.

 
• Technical or professional certifications, such as CISA or CISSP, are a plus

 
• Must  be able to travel up to 20%
Apply Below!
Name
Phone
Email
Address 1
Address 2
City
Country:
State/Province:
Zip
Resume Please copy and paste a text version of your resume here.

Position Summary

  The SecureWorks RFP Coordinator position is a  full-time role within the SecureWorks Product Marketing team. The RFP  Coordinator will report to the Product Marketing Manager. The RFP Coordinator’s  responsibilities include processing Requests for Proposals (RFPs), drafting and  formatting RFP responses, managing the RFP content database and assisting with  other tasks within product marketing as needed.

SecureWorks RFP Coordinator is expected to be  capable of managing tasks and functions with limited supervision and providing  input to processes with an eye toward improved efficiency. The RFP Coordinator will work from the Atlanta headquarters with other members of the Product Marketing team.

Preferred Technical Experience: 

• Familiar with Microsoft Outlook, Excel, PowerPoint, Word, Internet browsers       (Internet Explorer, Mozilla/Firefox, etc.)
• Content database experience a plus.

Essential Duties  & Responsibilities 

• Support sales during the RFP response process
• Provide standard content for RFP responses
• Ensure polished, high-quality response materials 
• Manage and maintain RFP content database 
• Work with internal subject matter experts to develop new RFP content as needed

Additional  Responsibilities 

• Perform other essential duties as assigned 
• Work with Marketing, Sales and others to support marketing initiatives

Knowledge, Skills, &  Abilities

• Strong written and verbal communications skills
• Team player with strong work ethic and eagerness to learn
• Comfortable with fast-paced environment and rapidly changing priorities. Resourceful and well-organized 
• Can work effectively with peers, management and internal and external business partners, prospects and clients 
• High technical aptitude. Can learn about the industry and effectively utilize marketing tools with minimal instruction. 
• Process driven. Seeks continuous improvement of work processes to increase quality and productivity.

Education and Experience: 

• Bachelors degree (or equivalent) in marketing, English, technology, journalism, communications, computer science or engineering required 
• 1+ year RFP response or proposal writing experience preferred 
• Technical writing experience a plus

POSITION  SUMMARY

  Ultimately responsible for delivering all  products to clients (as end users) as well providing logistical support to  other departments.

Essential Duties  & Responsibilities

 
• Aid in the day to day operation of successful delivering all products to clients in accordance with time lines provided by Project Coordination, Field Engineering and SOC personnel. 
• Aid in inventory delivery and counting on monthly or spot time cycles. 
• Aid SOC and Field Engineering to identify issues in the field pertaining to hardware. 
• Ensure all relevant build information is properly documented.
• Continuously meet and exceed company, department and personal goals and core values. 
• Aid  in conducting monthly reporting for multiple departments and tracking metric’s.

Skills, Knowledge  & Abilities 

• Ability to learn the defined Manufacturing process and execute accordingly. 
• Ability to manage time and balance priorities in order to progress through concurrent projects. 
• Posses a vested interest in the success of meeting and exceeding building and shipping request.
• High-level proficiency with MS Excel, Word, Outlook, and Project.

Preferred Technical Experience:  

• Exposure  to / experience with internetworking technologies and protocols including  TCP/IP and routers (i.e. Cisco products) a plus  
• Working  knowledge of general software and internet applications 
• Understanding of  Microsoft Operating Systems and Linux
• Familiarity with common  troubleshooting commands and tools. (ssh, telnet, arp, netstat and others)

 JOB DESCRIPTION: Engineering Team Lead

With over  2,000 clients, SecureWorks has  become one of the leading Security  as a Service providers safeguarding more organizations 24x7  than any other vendor. Positioned in the Leader's Quadrant in Gartner's">http://www.secureworks.com/media/magicquadrant">Gartner's Magic Quadrant  for Managed Security Services Providers (MSSPs), SecureWorks is the only  named leader that focuses exclusively on information  security services. SecureWorks protects our clients through our  on-demand Security">http://www.secureworks.com/services/security_information_event_management.html">Security  Information and Event Management (SIEM) platform augmented with applied security">http://www.secureworks.com/research">security research and 100%  GIAC-certified experts.

SecureWorks has won SC Magazine's "Best Managed Security  Service" award for 2006, 2007 & 2008 and has been named to the Inc 500  and Deloitte lists of fastest-growing companies.

POSITION SUMMARY

We are seeking a highly motivated and goal driven team lead to design and implement our Vulnerability Assessment service line in order to protect our customers from criminals on the Internet.  This person must be a proven team lead having strong experience developing software in environments using Java and C network programming on Unix/Linux. Information security knowledge is desirable, but not required. This person must be highly motivated and willing to take on high-pressure projects under deadline; have a track record of delivering quality projects on time and within budget; and experience leading teams through the development lifecycle (requirement analysis, design, and QA) while mentoring developers. The role requires hands on technical skills.


You will be a key member of the engineering team, responsible for providing vision, analyzing, designing and developing software in a multi-platform environment using cutting-edge technology. You will work with system administrators, security analysts, and internal/external customers to ensure that we produce high quality products that exceed expectations

Required:

• Proven team leadership skills 
• Experience  with Java and C 
• Experience with network programming
• Knowledge of network protocols 
• Unix/Linux fundamentals 
• BS in Computer Science or equivalent experience 
• 5+ years experience 
• Experience in building high quality and high performance system 
• A desire to delight internal and external clients.

Desired:

• Experience with Vulnerability Assessment service
• Experience with Nessus or similar product
• Experience with network tools (tcpdump, etc) 
• Experience Working in the Security Field

*SecureWorks is an Affirmative Action/Equal Opportunity  Employer.

POSITION SUMMARY

The Revenue Accountant is responsible for applying the principles of US GAAP to analyze client contracts, client billing and revenue recognition.  The   Revenue Accountant becomes familiar with clients, the sales team and management to accurately record day to day transactions related to client sales.

Essential Duties & Responsibilities

     
• Verify and process client contracts

     
• Bill clients timely and accurately

     
• Record client install dates in accounting system to begin revenue recognition

     
• Perform analytics of month over month revenue

     
• Assist with month end close as requested

     
• Analyze revenue recognized in billing process to ensure adherence to policy

     
• Maintain adequate filing of supporting documentation as needed

     
• Update client data in accounting system

     
• Reconcile and analyze balance sheet accounts to include supporting documentation

   

Additional Responsibilities

     
• Create and update documentation of workflow processes

     
• Perform other essential duties as assigned

   

Knowledge, Skills, & Abilities

       
• Strong analytical and problem solving skills

     
• Strong written and oral communication skills

     
• Strive to add value, build efficiency and improve accuracy and reliability of information

     
• Ability to build open trustworthy relationships with team and department leaders

     
• Sensitive to deadlines and strive to deliver quality information timely

     
• Strive to not only deliver information but build audience knowledge to use the information

     
• Acknowledge requests, set expectations and clarify deliverables to meet goals

     
• Strive to keep a positive attitude and maintain team focus

     
• Sensitivity to confidential information

     
• Ability to organize and manage multiple priorities

   

Education and Experience:

       
• Bachelors Degree in Accounting

     
• 2-5 years general accounting experience

     
• Proficient to advanced in Excel and other Microsoft Office applications

     
• Knowledge and experience using a general ledger system with Great Plains preferred

     
• Proficient in use of query tools to pull data from financial systems

   

*An Affirmative Action/Equal Opportunity Employer.

POSITION SUMMARY

    The Director of Accounting is a key   member of the accounting team.  The position is responsible for the accuracy and   timeliness of certain monthly financial statements and managing certain   accounting functions to include general ledger, collections, taxes (federal,   state and sales tax), and sales commissions.

The Director of Accounting must have excellent communication and   interpersonal skills as the position interacts with operations, sales, human   resources and marketing.  The Director of Accounting ensures each department has   the financial tools required to make appropriate financial decisions for their   department and the company.

Essential Duties & Responsibilities

   
• Ensure monthly financial reporting is in compliance with GAAP

   
• Prepare monthly balance sheet reconciliations

   
• Prepare sales tax and annual reports for all states where the company has   Nexus

   
• Work with integration team and billing group to ensure that the correct   revenue is being recognized

   
• Oversee client pricing discounts.

   
• Accurately calculate commissions for the Sales department

 

Additional Responsibilities

   
• Perform other essential duties as assigned

 

Skills, Knowledge & Abilities

     
• Strong analytical and problem solving skills

   
• Strong written and oral communication skills

   
• Strive to add value, build efficiency and improve accuracy and reliability of information

   
• Ability to build open trustworthy relationships with team and department leaders

   
• Sensitive to deadlines and strive to deliver quality information timely

   
• Strive to not only deliver information but build audience knowledge to use the information

   
• Acknowledge requests, set expectations and clarify deliverables to meet goals

   
• Strive to keep a positive attitude and maintain team focus

   
• Sensitivity to confidential information

   
• Ability to organize and manage multiple priorities

   
• Strong accounting skills

   
• Knowledge of revenue recognition policies and procedures

   
• Ability to work effectively with the various departments within the company

   
• In-depth understanding of connection between sales orders, sales reporting and compensation plans

   
• Project oriented and able to work with minimal day-to-day direction

 

Education and Experience:

     
• Bachelor's degree in Accounting

   
• >10 years general accounting expertise

   
• At least 5 years of people management experience over mid to senior level accountants

   
• Proficient to advanced in Excel and other Microsoft Office applications

   
• Knowledge and experience using a general ledger system with Great Plains preferred

   
• Proficient in use of query tools to pull data from financial systems, including FRx

 

*Affirmative Action/Equal Opportunity Employer

With over 2,000  clients, SecureWorks has become one  of the leading Security  as a Service providers safeguarding more organizations 24x7  than any other vendor. Positioned in the Leader's Quadrant in Gartner's">http://www.secureworks.com/media/magicquadrant">Gartner's Magic Quadrant for Managed Security Services Providers (MSSPs), SecureWorks is the only named leader that  focuses exclusively on information  security services. SecureWorks protects our clients through our  on-demand Security">http://www.secureworks.com/services/security_information_event_management.html">Security Information and Event Management  (SIEM) platform augmented  with applied security">http://www.secureworks.com/research">security research and 100% GIAC-certified experts.

SC Magazine 500 fastest  growing privately held list Winner of the 2006, 2007, and 2008 MSSP of the year  award by Secure Computing magazine

Position Summary

  The Account  Executive must meet or exceed revenue goals and target objectives established  for assigned sales region.  The Account Executive should be familiar with  the steps necessary to close deals and have demonstrated sales ability to  increase revenues by introducing complex concepts.  The candidate must also possess the  ability to introduce and sell our technology by offering a better solution to  small to mid-sized businesses.  They must be able to develop, prioritize, and  articulate an understanding of where and how SecureWorks technologies and  services fit and add value to a client’s overall productivity.  The ideal candidate would have experience  dealing with a new and emerging technology and delivering a comprehensive  solution to a new market, preferably selling internet security software and or  services.

Essential Duties  and Responsibilities

 
• Maintain and master on-going       relationships with each client on the basis that each communication provides       value to the client

 
• Understand client’s business and information security environment.

 
• Intuitively and proactively understands       client concerns and facilitates escalation to the appropriate resources to       address and resolve each situation

 
• Perceived as a client advocate to       ensure all service issues are resolved and the client experience is       enhanced

 
• Must consistently meet or exceed sales       quota

 
• Grow revenues for assigned book of       business by driving cross-sell opportunities.

 
• Gain long-term service commitments from       assigned accounts

 
• Expand relationship between client  and the SecureWorks executive team, Secure Operations Center personnel and  other SecureWorks resources from initial client contacts to senior and tactical  level throughout the organization and other business units

 
• Identify referral clients and       coordinate communication to direct sales team

 
• Define and communicate additional       client training programs

 
• Maintain and update customer       relationship tools for each client interaction

 
• Accurately process sales order       information

 
• Ability  to effectively interact within a team driven, interactive environment.

Knowledge,  Skills & Abilities 

 
• An entrepreneurial individual with excellent presentation skills but customer facing and via telephone

 
• Solid business instincts, strong ethics, sound business judgment, and passion for delivering results

 
• Excellent communications and interpersonal skills and the ability to work effectively with peers, IT management and staff, and internal/external business       partners/clients

 
• Proven solid analytical and problem solving skills

 
• Demonstrate ability to interact and cooperate with all company employees

 
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems       creatively and demonstrate high integrity

 
• Maintain professional internal and external relationships that meet company core values

 
• Proactively establish and maintain effective working team relationships with all departments

 
• High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.   Resourceful and Well Organized

 
• Unquestioned integrity and personal ethics; willingness to provide feedback in challenging situations.  

Education and  Experience:

 
• Bachelor’s  degree Business Administration, Computer Science, Computer information systems  Preferred

 
• Significant  Business to Business Sales experience

 
• Successful  commissioned sales history.

 
• 3  years of experience in Federal Sales preferred

 
• Minimum  of 3-5 years previous experience in a direct, technical sales environment,  preferably in Network Security, with a proven successful track record.

 
• This candidate must have demonstrated three to five years  experience in revenue generation roles within high-growth, rapidly evolving  companies.

 
• Self-motivated,  energetic, well-organized individual with the ability to prioritize in a fast  moving environment.

 
• Strong technical acumen, i.e broad experience in information security systems or technology preferred

 
• Excellent  presentation and communication skills with a talent for customer interaction at  all levels.

 
• Experience working with complex, sophisticated clients with $2M+ annual service revenues quotas.

 Application Security consultant with strong experience in Application Security and assessments and the ability to travel up to 100%. This individual will be responsible for assessing technical, administrative and physical controls bases on various regulations or standards at the client sites. Ideally, the candidate should have an IT infrastructure or security background with detailed technical skills.

Essential Duties & Responsibilities

• Perform vulnerability scans and code reviews using network scanners, web scanners, and database scanners
• Carry out application, database risk, and vulnerability assessments to ensure compliance
• Act as a Subject Matter Expert (SME) on application and/or database security
• Create application security testing methodology
• Perform SDLC assessment
  Perform application security architecture assessment
• Perform application security and SDLC training
• Perform Code review using source code analyzer
• Periodically will be asked to perform IT security and compliance assessment of organizations security controls

Additional Responsibilities

·         Perform other essential duties as assigned

Knowledge, Skills, & Abilities

• Strong familiarity with core application testing principles
• Good working knowledge of application exploitations and their remedies (e.g. Cross Site Scripting, SQL injection attacks, and buffer overflow)
• Thorough understanding of application architecture and the various application tier and database tier components (e.g. schemas, database objects, and file system structure.)
• Experienced with programming languages commonly used in application development, with the ability to review code for script languages (HTML, JavaScript, PHP, Perl, ASP) and compiled languages (Java, C/C++). Areas such as .Net, SQL, Web 2.0, XML, JBOSS, and Java would also be useful
• Code security assessment including configuring scanners, carrying out scans, prioritizing results, and developing detailed recommendations for remediation

Education and Experience:

• 2 to 3 years of information technology experience required. Desired experience should include a foundation in IT security and controls.
• Bachelor's degree required, preferably in computer science or information systems.
• While experience in a number of IT disciplines may provide a solid framework for this position, hands-on results from performing IT risk assessments, information security consulting or IT audits are most beneficial.
• Technical or professional certifications, such as CISA or CISSP, are a plus
• Must be able to travel up to 80%
• Familiar with key security concepts/frameworks such as OWASP, CVE, and CVSS.
• Experience with Tomcat, Oracle Application Server, or WebSphere Application Server
• Experience  with Source Code analysers/ByteCode scanners (Fortify, Ounce, Coverity, Klocwork, Prefix/Prefast/ Findbugs, FXCop) and able to evaluate the results
• RDMS experience, e.g. Oracle or MS SQL Server
• Familiar with network security
• Familiar with FFIEC, HIPAA, GLBA, and PCI 

Responsible  for the company's fee-consulting activities within Payment Card Industry practice areas (aka “PCI”).  Develops and  implements PCI services and consulting programs to maximize client satisfaction  and company revenues. Hires and maintains a highly trained staff and ensures  adequate staffing and scheduling for client projects. Works closely with professional services, finance, sales and marketing managers and executives to  develop plans to meet Professional Service practice area objectives.

Essential Duties & Responsibilities

• Develops Professional Services PCI business through the implementation of programs to maximize client satisfaction and company's revenues. Managing Consultant will have responsibility within a specific range of practices involving consultative, advisory, or technical services.
  • Responsible for developing, growing, and maintaining the effectiveness of Managing Consultants practice area operations to ensure positive revenue growth, positive impact on margin, and high client satisfaction.
  • Works closely with Executives of Professional Services to set strategic goals and ensure that the Managing Consultants sales, revenue, and profit quotas are reasonable and are met.
  • Works closely with strategic partners to develop successful PCI practice area growth and execution.
  • Develops and designs competitive services, methodologies, and deliverables for successfully competing in the Payment Card Industry marketplace.
  • Manages P+L, budget, and forecasting within the practice
  • Subject matter expert in the PCI DSS, Payment Card industry, and the various PCI compliance programs.
• Oversees the work of consulting teams directly and through consulting managers.
  • Directs the setting of practice area objectives, performance standards, and priorities through and with managers.
  • Hires and maintains a highly trained staff and ensures adequate taffing for client projects.
  • Works as internal subject matter expert for other departments, especially marketing and product management.
• Works closely with sales executives and managers to develop plans to meet corporate objectives and provide sales support resources.
  • Hires and maintains a highly trained internal staff and external resources to ensures adequate staffing for client projects.
  • Works with Director of Professional Services to schedule and staff engagements appropriately.
  • Helps sales team retain and grow business of existing accounts involving practice area.
  • Helps marketing team develop appropriate marketing materials, content development, and public speaking.
  • Helps sales team generate new business via opportunity identification, solution design, business cases, etc
  • Possesses a thorough understanding of all other SecureWorks PCI services, operations, and products, and acts as a subject matter expert on what drives additional PCI client business within the practice.
  • Responsible for staying apprised of PCI  practice area requirements and trends that may apply to SecureWorks practice area business.

Additional Responsibilities

• Assists in staying apprised of IT security regulatory requirements and trends that may apply to practice.
• Perform other  essential duties as assigned

Knowledge, Skills, & Abilities 

• Excellent management skills with the ability to effectively direct the organization’s practice and operations to maximize revenues and profits.
• Excellent knowledge of and ability to sell PCI related services, and deep knowledge of payment industry issues related to the practice.
• Deep understanding of PCI compliance, as related to the card brands and the various PCI compliance programs.
• Deep knowledge of PCI SSC guidance and directional intent regarding the PCI DSS.
• Expert on the PCI DSS.
• Excellent time management, communication, decision-making, presentation, human relations, organization, and problem solving skills.

Education  and Experience: 

• Technical or professional certifications, such as CISA or CISSP, are highly desirable.
• Bachelor's degree required, preferably in computer science or information systems.
• Must possess excellent written and verbal communication skills,with a proven track record of interacting effectively with management, as well as end-users and technology professionals.
• At leat 3-5 years of experience working in a professional services environment
• At least 3 years with PCI experience…

POSITION SUMMARY
Security Analysts perform real-time log analysis to provide network and data security for SecureWorks client leveraging SecureWorks’ Sherlock technology platform. Analysts provide excellent client service while evaluating the type and severity of security events by making use of packet analyses, and an in-depth understanding of exploits and vulnerabilities. Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures. Document all client communications. Work in a team environment and monitor the health and wellness of security devices on our client’s networks.

Preferred Technical Experience:

• Significant experience with Linux, TCP/IP, UNIX, NT, IP Routing
• Firm understanding of regular expressions
• Understanding of database structure and queries
• Understanding of basic network services, vulnerabilities and attacks
• Good knowledge of NDIS platforms, as well as exploits and vulnerabilities

Essential Duties & Responsibilities

• Respond to inbound phone and electronic requests for technical assistance with SecureWorks products
• Manage all customer situations in a professional manner with emphasis on customer satisfaction
• Configuration and troubleshooting of SecureWorks iSensor and associated infrastructure
• Assess incident severity and escalate to the next level as needed
• Keep customers abreast of changes in status during issue resolution
• Set clear expectations and provide timely follow-up to customers as appropriate
• Utilize internal guidelines for effective call processing and escalation and client service
• Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote

Additional Responsibilities

• Must be able to manage customer accounts and confidently communicate technical information to SecureWorks client base
• Maintain keen understanding of evolving Internet threats to ensure the security of SecureWorks Client networks
• Learn prerelease products in the area(s) of support responsibility in order to support them when released
• Write technical articles for internal knowledge base
• Participate in knowledge sharing with other analysts and develop customer solutions efficiently
• Coordinate or participate in individual or tem projects to ensure quality support for our clients
• Perform other essential duties as assigned

Knowledge, Skills, & Abilities

• Must have strong written and verbal communication skills
• Customer Service background and good written and verbal communication skills
• Cisco Security Agent experience is a plus

• Ability to maintain focus while performing in depth log analysis

• Attention to detail and great organizational skills
• Good interpersonal, and organizational skills, as well as phone and customer service skills

Education and Experience:

• Bachelor's Degree or equivalent in Computer/Electrical Engineering or Computer Science or equivalent work experience.
• One year or more of experience as Network Intrusion Analyst
• Experience / Knowledge of Cisco NIDS devices
• Experience / Knowledge of Cisco Security Agents, Cisco Pix , ASA or CheckPoint Firewalls desirable
• Experience / Knowledge of variety of Intrusion Detection platforms
• Experience with VPN, SSL, other encryption methodology / technology a plus

Certifications Desired

• CCNA, CCSP, CSPFA Certifications a plus
• GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification desirable

Position Description

SecureWorks has built the most successful direct sales organization in the Information Security industry. Much of this success is due to enabling a high-level, well trained, professional inside sales team that focuses on acquiring new clients primarily through direct selling.

Currently SecureWorks is looking to expand that team and drive additional revenues from existing target markets.

The Inside Sales person will position Managed Security and Consulting servicesfrom small to large enterprises with a focus on financial services, retail, manufacturing, utilities, healthcare and other relevant market sectors in their designated territory. The potential client point of contact will vary from CIO, CTO,CISO, CSO, VP of IT, Director of Security to Security Engineer. Successful candidates will contact prospect companies directly, attend tradeshows and security conferences, as well as respond to incoming inquiries. Inside Sales Executives will be teamed with a Direct Sales Personand reporting to the VP of Sales.

Position Requirements

Candidates should have a desire to make a career in professional sales. This position will prepare the candidate for further advancement and success in direct/outside sales. Daily activities focus on the front end sales process.

• This position is telephone intensive. EachInside Sales Executivewill be responsible for initiating dialogue and stimulating initial interestwith potential clients.
• Initial contact objective is scheduling subsequent discussions with the Direct Sales team for further sales process development.
• Candidate must work well in a team environment.
• Persistence and willingness to learn and adapt on a daily basis.
• Ability to grasp technical concepts and communicate effectively.

POSITION  SUMMARY

  As  a SecureWorks research team member you will play an exciting and fundamental  role in protecting our clients from malicious activity.  Your day to day duties will include analyzing  and responding to newly discovered vulnerabilities and malicious software  instances, including developing countermeasures where time and accuracy is of  the essence.  Original security research,  software design, and acting as an in-house security expert are, to varying  extents, also part of this role. 

Candidate  should be experienced in the field and have strong written and verbal communication  skills and the ability to apply their knowledge of security practices and  concepts over a wide range of products and services.  Ideal candidates  should have a wide breath of skills, ranging from scripting to  application/system level programming, system administration, networking,  vulnerability assessment and discovery and the ability to leverage those in  detecting and analyzing new threats and vulnerabilities to protect our  clients.  Most importantly a candidate should have strong analytical and problem  solving skills, and the ability to use those in a fast pasted team oriented  environment.>

Technical  Experience:

  Strong knowledge of  information security concepts and practice including the following areas:  software vulnerabilities and exploitation, intruder behavior, IDS/IPS, Unix and  Windows system programming, TCP/IP and related protocols packet structure and  behavior, internet infrastructure, reverse engineering and assembly code,  software algorithm design and optimization, and other skills

Essential Duties  & Responsibilities

 
• Research of publicly known vulnerabilities; from information collection to testing and analysis

 
• Organizes and participates in the development and maintenance of custom code used to analyze network traffic and proprietary protocols, develops attack and defense methodology and code on high risk computer networks

 
• Conducts penetration testing and vulnerability assessments

 
• Responsible for working with peers and senior engineers to identify security issues of existing platforms and applications.

 
• Responsible for developing technical solutions for information operations and analysis related to national security topics intrusion analysis, systems and vulnerabilities, network security, advanced analytic tools and data visualization techniques

 
• Performs advanced analysis and/or reverse engineering of suspect source code.

 
• Writes scripts and develops software utilities to automate security analysis       efforts.

 
• Participates in both National and International forums for the development of significant new concepts or novel approaches to Security

 
• Maintaining the accuracy and integrity of information through all phases of a report

 
• Positive and interactive customer interface and communication skills (verbal,       written) are required.

 
• Authors technical papers, reports and proposals for internal and external release as well as represents the organization by giving technical presentations       in large public forums.

 
• Continually build and maintain customer relationships and support customer request with briefings and papers.

   

Additional  Responsibilities

 
• Perform  other essential duties as assigned

Skills, Knowledge  & Abilities

 
• Must be self-directed, and willing to pursue and maintain various technical/security certifications as necessary for the position

 
• Must possess excellent written and verbal communication skills

 
• Must possess strong analytical capabilities and have a desire to learn new       things

 
• Experience working with complex, sophisticated clients

 
• Unquestioned integrity and personal ethics; willingness to provide feedback in challenging situations.  

 
• Experience in the following programming  languages: C/C++/Java/Perl/Python/Intel x86 Assembly

 
• Strong understanding of security technologies (Firewalls, IPS, IDS, etc)

 
• Ability to serve as final point of escalation  for internal/external client issues.

 
• Regular expressions and techniques for data processing/manipulation

 
• Reverse Engineering

 
• Software design and optimization

 
• Understanding of Cryptography a plus

 
• Forensics skills and plus

Education and Experience:

 
• Bachelors Degree or Master’s degree in Technical discipline is preferred

 
• At least 3 years of experience preferred

 
• Understanding of Cryptography a plus

 
• Forensics skills and plus

 
• Strong understanding of TCP/IP, as well as  common protocols (HTTP, SMTP, FTP, DNS, etc)

 
• Linux/Unix experience

 
•  

Preferred Technologies:

   
• C/C++, x86, SPARC, and other assembly languages, .Net Intermediate Language, JAVA, Python, Perl, PHP, ASP, SQL, C#, Cyclone, Basic, and other languages.

 

*SecureWorks is an Affirmative Action/Equal Opportunity  Employer.

Key Responsibilities

• Configuring and administering firewall and Intrusion Detection Systems (IDS)
• Strong level of understanding/competency with network hardware technologies, especially Checkpoint, Checkpoint with Nokia appliances, Cisco PIX, Cisco ASA, Cisco Routers. Familiarity with Juniper considered a plus.
• IDS duties include applying signature and software updates and performing device configuration on Snort, SourceFire, Cisco, TippingPoint and ISS systems.
• Provide SecureWorks clients with security architecture recommendations and assist with planning and implementation of long term projects.
• Knowledge of Quality of Service (QoS), IPSec, GRE tunnels, multi-casting and traffic balancing techniques will be essential.
• Requires an in-depth knowledge of TCP/IP and communication protocols in LAN / MAN / WAN deployments.
• The ability to troubleshoot complex multi-vendor network service provider issues in the WAN while working with multiple geographically dispersed client and vendor teams to identify and eliminate network configuration issues.
• Review technical specifications from clients and vendors to confirm adequacy, accuracy and functionality of proposed solutions. In addition, write RFI and RFP documents with the end goal of designing, building and maintaining firewalls for client networks
• Experience in the deployment and maintenance of enterprise network routing architectures using protocols such as OSPF, BGP, EIGRP, and RIP.
• Develop and write recommendations for departmental policies, procedures, technical standards and guidelines. Develop and write infrastructure system documentation standards for deployment and ongoing maintenance.

Skills & Knowledge Requirements

• Understanding of basic network services, vulnerabilities and attacks, as well as ways to mitigate vulnerabilities
• Customer Service background
• Strong written and verbal communication skills
• Attention to detail and great organizational skills

Education and Experience

• 3-5 years experience with one or more of the preferred firewall platforms, Check Point CCSE, Juniper Networks JNCIS-FWV or Cisco CCSP or GIAC GCFW preferred
• Combined experience in network engineering, network administration, systems programming, systems design, or related technical specialties
• Direct networking infrastructure engineering experience.
• Bachelor's Degree or equivalent in Computer/Electrical Engineering
• or Computer Science
• Experience / Knowledge of Cisco NIDS devices
• Experience / Knowledge of Cisco Security Agents
• Experience / Knowledge of Cisco Pix
• Experience / Knowledge of SourceFire NIDS or Snort IDS.
• Linux, TCP/IP, UNIX, NT, IP Routing
• Remote operations experience preferred
• Knowledge of Nessus preferred
• Experience with application scanning software (Okena, Snort, Sniffer, Fluke) a plus

 Certifications Desired

• CCNA Certification a plus
• CCSP Certification a plus
• CSPFA Certification a plus
• Experience with VPN, SSL, other encryption methodology / technology a plus
• GIAC, GCIA, GCIH, GCFW, GHTQ, GSEC or similar certifications desirable.